Jay Kolls’ article highlights the Department of Human Services’ incompetence:

The Minnesota Department of Human Services sent 3,000 letters to homes of MinnesotaCare recipients who may have received incorrect monthly billing statements after they applied for health coverage through MNsure, the state’s new health care exchange. The letter tells those recipients the bills may have been wrong for several months, but they encouraged those clients to keep paying the bills anyway.

It’s ironic (and infuriating) that the Department of Human Services quickly sent out letters to MinnesotaCare applicant to keep paying their insurance premiums but they’re still working on sending out the letters to people who applied for MinnesotaCare but didn’t submit all of the paperwork that’s required for application approval.

Put a little differently, Dayton’s Department of Human Services wants its money ASAP but it isn’t that interested in getting MinnesotaCare applicants insured.

That’s a terrible priority to set.

State Sen. Michelle Benson, (R) Ham Lake, sits on the MNsure Legislative Oversight Committee. She says the MNsure vendors still play a role in this problem even though the billing is handled by DHS.

“If a private company told its clients to keep paying monthly health insurance premiums even if they might be incorrect, the Minnesota Department of Commerce would come in and clean house,” Benson said.

In addition to the Department of Commerce getting involved, it isn’t a stretch to think that Lori Swanson, Minnesota’s Attorney General, might start an investigation if a private company did this.

MNsure representatives did not want to do an on-camera interview with us because DHS handles all of its billing practices.

DHS officials also declined to comment on-camera but issued a statement that says, in part, “We are working with our IT staff and MNsure vendors to correct these issues, and MinnesotaCare coverage for those households remains in place.”

It isn’t surprising that the Dayton administration didn’t want to answer KSTP’s questions. They’re probably thinking that the last thing they want is to subject themselves to tough questions about a difficult situation.

With MNsure certain to not work again when this year’s open enrollment period begins and with the Dayton administration’s incompetence still manifesting itself, it’s a matter of whether Minnesotans will accept this level of incompetence. If they don’t, this won’t be a good year for Democrats.

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